Your browser does not support JavaScript!

ChatGPT vs. Google Gemini

GOOVER DAILY REPORT October 1, 2024
goover

TABLE OF CONTENTS

  1. Summary
  2. Overview of AI Chatbots
  3. Comparison of Factual Accuracy
  4. Performance in Specific Use Cases
  5. Practical Applications and User Experiences
  6. Overall Usability and Final Verdict
  7. Conclusion

1. Summary

  • The report provides a detailed comparison between two leading AI chatbots: ChatGPT by OpenAI and Google Gemini. It evaluates their performance across key areas such as factual accuracy, usability, coding proficiency, and more. ChatGPT is noted for higher quality and accuracy of responses, making it ideal for productivity tasks, while Google Gemini excels at retrieving real-time information and offers deeper creative adaptability. The evaluation also includes practical use cases like email writing, recipe generation, and news summarization to assist users in selecting the best-suited chatbot for their specific needs.

2. Overview of AI Chatbots

  • 2-1. Introduction to ChatGPT and Google Gemini

  • ChatGPT was the original AI chatbot developed by OpenAI, and it has recently faced competition from Google Gemini, which was formerly known as Bard. Both chatbots are powered by artificial intelligence and are capable of performing numerous tasks, although they have distinct strengths and usage contexts.

  • 2-2. General similarities and differences

  • ChatGPT and Google Gemini share many similarities, including their ability to generate content and provide support in various workplace tasks. However, they diverge in focus and functionality; ChatGPT is generally more suited for productivity-based tasks, while Gemini functions as a combination of a search engine and a virtual assistant, excelling at current information retrieval. Users have noted that ChatGPT offers higher quality and accuracy in responses compared to Gemini, while Gemini is considered better for accessing real-time information.

  • 2-3. Sign-up requirements and ease of access

  • To access ChatGPT, users can sign up using any email address, including work emails, enabling quick and immediate access. On the other hand, using Google Gemini requires the creation of a Google account, which can be set up in a few minutes if the user does not already have one. Both platforms are easy to access and use, providing fast response times to user queries.

3. Comparison of Factual Accuracy

  • 3-1. Accuracy of information from ChatGPT

  • Some users feel that ChatGPT’s responses provide more quality and accuracy compared to Gemini. However, ChatGPT primarily draws information that is 2021 or earlier without a plugin and does not provide sources for the facts it states.

  • 3-2. Accuracy of information from Google Gemini

  • Google Gemini is noted for drawing real-time information from the internet and providing multiple responses to questions with sources. However, a significant observation is that Google Gemini also provides a lot of fake or unreliable information, which some users believe occurs more frequently than with ChatGPT. While Gemini is considered superior for looking up current information swiftly, concerns about the reliability of its outputs have been raised.

  • 3-3. Sources and real-time data integration

  • Gemini stands out for its ability to integrate real-time data, leveraging cached search queries to return current information more quickly. In contrast, ChatGPT's lack of real-time browsing capabilities limits its ability to access up-to-date information, making it less suitable for inquiries requiring the latest data.

4. Performance in Specific Use Cases

  • 4-1. Coding proficiency

  • In tests designed to evaluate coding capabilities, both ChatGPT and Gemini were tasked with developing a Python script serving as a personal expense tracker. The prompt required the program to allow users to input expenses along with categories and provide a summary of expenses by category and total expenditure over a given time period. Both models produced fully functional code, but Gemini provided additional functionality, including labels within categories and more granular reporting options. Overall, the outcome favored Gemini, which showcased superior coding proficiency.

  • 4-2. Natural language understanding

  • For assessing natural language understanding, the AI chatbots were presented with a Cognitive Reflect Test (CRT) question about a bat and a ball costing a total of £1.10, with the bat costing £1.00 more than the ball. While both models correctly identified that the ball costs 5 cents and the bat costs $1.05, ChatGPT demonstrated clearer reasoning in its response. Hence, ChatGPT emerged as the winner in this category.

  • 4-3. Creative text generation

  • The evaluation of creative text generation involved both AI models writing a short story set in a futuristic city. The prompt required the narrative to highlight themes of freedom and dependence, with the chatbot needing to adapt to feedback if necessary. Both stories produced by ChatGPT and Gemini were commendable; however, Gemini adhered more closely to the given rubric and presented a more compelling narrative. Therefore, Gemini was judged the winner for creative text generation.

  • 4-4. Ethical decision-making

  • The ethical reasoning test involved a scenario requiring the AI to consider a decision faced by an autonomous vehicle, weighing the consequences of hitting a pedestrian against the safety of its passengers. Both models refrained from expressing personal opinions but effectively highlighted key considerations. Despite this, Gemini offered a more nuanced response that showed deeper ethical consideration. Independent assessments from other AI models also favored Gemini in this scenario, culminating in Gemini being declared the winner.

  • 4-5. Translation with cultural awareness

  • To test translation capabilities with an emphasis on cultural nuances, the prompt asked the AI to translate a paragraph about Thanksgiving in the United States from English to French. While both chatbots provided strong translations, Gemini surpassed ChatGPT by offering more detailed nuances and an explanation of its translation process. Consequently, Gemini won in this area.

5. Practical Applications and User Experiences

  • 5-1. Email writing

  • All three AI chatbots, Meta AI, ChatGPT, and Google Gemini, were asked to generate a professional email requesting a project extension. Each chatbot successfully produced a well-crafted email that was polite and followed a template style, allowing for personalization. Therefore, they received perfect marks for email writing.

  • 5-2. Recipe generation

  • The chatbots were tasked with providing a recipe for chili. All three chatbots delivered accurate and thorough recipes, though with slight variations. However, Meta AI and Google Gemini included the sources for their recipes, making them more trustworthy. In contrast, ChatGPT did not provide any sourcing information, raising concerns about the reliability of the recipe it provided.

  • 5-3. News summarization

  • When requested to summarize the latest news, all three chatbots quickly generated a bulleted list of headlines. Yet, the main difference was in sourcing. ChatGPT and Meta AI provided links to the news outlets they cited, enhancing credibility, while Google Gemini merely mentioned various news sources without linking to them.

  • 5-4. Math problem-solving

  • The chatbots were asked to solve math problems, including both algebra and geometry tasks. All three utilized different methods to solve the first algebra question and reached the correct conclusion. However, for the geometry problem, Meta AI was the only chatbot to produce a complete answer, while ChatGPT and Gemini failed to deliver final results, with Gemini lacking numeric values necessary for a conclusive answer.

  • 5-5. Mock interviews

  • For the mock interview task, each chatbot simulated a potential interview scenario for a computing staff writer role, producing relevant mock questions and answers. While their approaches varied, the outputs from all three chatbots were deemed satisfactory as starting points for understanding interview dynamics.

6. Overall Usability and Final Verdict

  • 6-1. Ease of use across multiple channels

  • ChatGPT is considered easier to use across multiple channels compared to Gemini. It is embedded in more third-party business applications, which enhances its accessibility for both casual and professional users.

  • 6-2. Enterprise use cases

  • ChatGPT provides established content generation capabilities that make it a preferred choice for enterprise use cases, particularly when opting for paid plans that offer access to more powerful GPT-4 features.

  • 6-3. Feature comparison

  • ChatGPT offers a diverse combination of established and newly developed features, providing valuable tools for users. In contrast, Gemini presents itself as an affordable alternative, generating high-quality content while focusing on transparency and responsibility in AI usage. Gemini also integrates directly with the internet and Google extensions across all plans, demonstrating effective content quality management.

  • 6-4. Price and plan inclusions

  • Gemini is noted for being more affordable than ChatGPT. However, users who opt for paid plans of ChatGPT can benefit significantly from access to advanced capabilities, particularly those powered by GPT-4.

7. Conclusion

  • The analysis highlights that ChatGPT and Google Gemini each have distinct strengths tailored to different user needs. ChatGPT excels in natural language processing and enterprise applications, offering significant benefits for users seeking high-quality, accurate information and widespread integration with business tools. On the other hand, Google Gemini stands out for its ability to provide real-time information and shows superior performance in creative text generation and ethical decision-making. While both platforms are dependable for various tasks, users should consider their specific requirements to determine the most suitable AI chatbot. Future research should explore the expanding capabilities and broader applications of these evolving technologies.

8. Glossary

  • 8-1. ChatGPT [AI Chatbot]

  • ChatGPT is an AI chatbot developed by OpenAI, known for its superior natural language understanding, content generation, and integration across multiple business applications.

  • 8-2. Google Gemini [AI Chatbot]

  • Google Gemini, formerly known as Bard, is an AI chatbot developed by Google. It excels in providing real-time factual information and creative text generation, positioning itself as both a search engine and a virtual assistant.

  • 8-3. AI Chatbots [Technology]

  • AI chatbots are artificially intelligent systems that simulate human conversation. They are widely used for a variety of tasks including customer service, content creation, and real-time information retrieval.

9. Source Documents